Master the art of customer service by implementing tactics that will help you win the hearts of your customers. A retained customer will bring you more customers than you can imagine and the cost of retaining a customer is always less than the cost of acquiring one. Enrol today to achieve higher customer satisfaction levels and earn rewarding business.

Time: 5 Days (2 Hours Per Day)

Delivery: Online

What will you learn:

• Significance of Customer Service
• Types of Customers
• What do Customers Want
• Exceeding Customer Expectations
• Handling Conflicts
• Positive Affirmations

Who can attend:

Entrepreneurs who are aiming for higher customer satisfaction levels

Individuals struggling to achieve their higher customer satisfaction levels

Individuals who want to start their careers in customer service

Entrepreneurs who are struggling in sales

* This is also offered on a one-on-one basis.

Industry: B2B, B2C

I want to Achieve Record Breaking Sales

I Prefer Personal Coaching